The Scrum Master guides IT squads in delivering important products and services through effective Scrum practices. Working with IT and business owners, the role supports team performance, iterative delivery, continuous improvement, and compliance with bank policies.

Responsibilities

Scrum leadership: uphold framework and agreements, enable self-organization, facilitate ceremonies, protect productivity.
Continuous improvement: research opportunities, analyze performance, recommend and facilitate efficiency enhancements.
Requirements refinement: collaborate with analysts on business documents, specifications, and story readiness.
Data and iterative delivery: analyze data, develop solutions, and break down stories.
Business alignment: negotiate needs versus preferences, balancing direction, development costs, and risks.
Delivery culture and compliance: promote collaboration, innovation, excellence, and adherence to bank policies.

Required Qualifications

3–5 years’ software development or IT project management experience.
Knowledge of Agile/Scrum and ability to facilitate daily, planning, and retrospective ceremonies.
Project management understanding and experience managing cross-functional teams.
Understanding of software development life cycle (SDLC).

Preferred Qualifications

Bachelor’s degree in computer science, software engineering, or related field.
Scrum certification, such as PSM, CSM, or PMI-ACP.
Familiarity with project tools (JIRA/Trello) and DevOps practices/tools.
Knowledge of banking systems and regulations.