The Head Cleaner at Viking plays a crucial role in maintaining the cleanliness and functionality of galley outlets and food areas, ensuring a high standard of service and guest satisfaction. This leadership position requires a commitment to Viking's values and the ability to empower a multi-cultural team, contributing to the overall success and reputation of the company.

Responsibilities

Clean and store kitchenware in the assigned Galley Lockers.
Supervise the dish wash areas during peak hours to minimize equipment loss and damage.
Monitor the consumption of chemical and cleaning materials and ensure proper storage methods.
Ensure cleanliness and working condition of all cleaning and washing equipment and report any damages.
Supervise and train staff on garbage segregation and compliance with Public Health Policies.
Inspect and replace passive monitoring traps in food production areas and report pest sightings.
Lead and support a multi-cultural team, maximizing crew satisfaction and productivity.
Provide feedback and operational updates during daily meetings with Team Leaders.
Enforce job responsibilities and training for key personnel under the Head Cleaner.
Ensure compliance with safety, security, and sanitation policies.

Required Qualifications

At least two years’ experience as a Head Cleaner or similar position in a premium brand hospitality environment.
Strong English communication skills.
Experience in leading multi-cultural teams.
Strong administration skills and proficiency with PC-based databases and word processing systems.

Preferred Qualifications

Previous cruise industry experience.
Demonstrable knowledge of Public Health policies and sanitation compliance.
Strong motivational skills and coaching abilities.
Positive personality with a professional appearance and impeccable hygiene standards.
Flexibility and stress resistance in a fast-paced environment.