Job Type & Setup: Full-time or Part-time | Remote (Work From Home) | Philippines-based | Supporting clients across Australia, New Zealand & the UK
About TGY Trade Support TGY Trade Support is the offshore operations arm of construction businesses. We place skilled professionals with residential and commercial builders, roofing, electrical, plumbing and HVAC contractors, solar companies, engineering firms, and property/facility maintenance businesses. Unlike general BPOs, we focus exclusively on construction - so you're trained in the trade, not just the software. 200+ successful placements, 10+ years supporting construction businesses.
About This Opening This is a general opening - you don't need to already know which team you're the best fit for. Apply once, tell us your background, and our recruitment team will match you with the client and division where you'll do your best work.
We're currently placing VAs across the following divisions:
TGY Admin — Construction Administration & Customer Support (Construction Administrators, Scheduling Coordinators, Customer Service Coordinators, Document Controllers, Service Coordinators)
TGY Projects — Project Coordination & Contract Administration (Project Coordinators, Contract Administrators, Operations Coordinators, Compliance Coordinators)
TGY Estimating — Estimating & Pre-Construction Support (Estimators, Quantity Surveyors, Take-Off Specialists, Bid Coordinators — Bluebeam, PlanSwift, CostX, Cubit, Buildxact, Procore)
TGY Design — Architecture, Drafting & BIM Support (Architects, Draftspersons, BIM Specialists, CAD Technicians, Revit Technicians)
TGY Engineering — Technical Engineering Support (Civil, Structural, Electrical & Mechanical Engineers, Hydraulic & Solar Designers)
TGY Finance — Construction Finance & Commercial Support (Construction Bookkeepers, Payroll Officers, Accounts Officers, Cost Controllers)

Responsibilities

Provide virtual administrative and customer support for construction clients (as matched to division)
Support project coordination and contract administration tasks (as matched to division)
Assist with estimating and pre-construction support activities (as matched to division)
Support design, drafting, and BIM-related tasks (as matched to division)
Provide technical engineering support tasks (as matched to division)
Assist with construction finance and commercial support tasks such as bookkeeping/payroll/accounts (as matched to division)
Communicate professionally with Australian, New Zealand, and UK-based clients
Maintain reliable day-to-day productivity in a remote work-from-home setup
Participate in structured onboarding and ongoing performance reviews

Required Qualifications

Experience in one or more of the following fields: construction administration & customer support, project coordination & contract administration, estimating & pre-construction support, architecture/drafting/BIM support, technical engineering support, or construction finance & commercial support
Comfort working remotely with an Australian, New Zealand, or UK-based client
Reliable internet connection and a quiet home work setup
Strong written and spoken English
Construction or trades industry experience is a strong plus, though not required for every role

Preferred Qualifications

Construction or trades industry experience
Experience in scheduling, customer service coordination, document control, or service coordination (for Admin division roles)
Experience in project coordination, contract administration, operations coordination, or compliance coordination (for Projects division roles)
Familiarity with estimating/take-off and construction software such as Bluebeam, PlanSwift, CostX, Cubit, Buildxact, or Procore (for Estimating division roles)
Experience with architecture/drafting/BIM tools such as Revit (for Design division roles)
Experience in civil, structural, electrical, mechanical, hydraulic, or solar design/engineering support (for Engineering division roles)
Experience with construction bookkeeping, payroll, accounts, or cost control (for Finance division roles)