We are hiring a Staff Waiter to provide excellent customer service in a fast-paced hospitality environment. The role focuses on greeting guests, presenting menus, taking and serving orders, upselling appropriately, maintaining clean and tidy tables, and ensuring quality and compliance with health and customer service guidelines. The position requires strong communication skills, a strong work ethic, and the ability to learn and remember the menu’s ingredient list to support accurate recommendations and service.

Responsibilities

Provide excellent customer service and strive for best customer satisfaction
Greet customers and present menus
Make suggestions based on customers’ preferences
Take and serve food and drink orders
Upsell when appropriate
Arrange table settings
Keep tables clean and tidy at all times
Check products for quality
Deliver checks and collect payments
Cooperate and communicate with serving and kitchen staff
Adhere to all relevant health department rules/regulations and customer service guidelines

Required Qualifications

Read, write, and speak English
Minimum of two years of professional experience
Knowledge of the duties and responsibilities of the chosen profession
Presentable appearance, good attitude, and strong work ethic
Willing and able to learn and remember the ingredient list in the menu
Experience as a waiter or waitress (minimum years not specified in the source)
Experience with a cash register and any ordering information system (minimum years not specified in the source)
Good time-management skills
Great interpersonal and communication skills
Active listening
Good physical condition
Customer-centric approach
High school diploma
Adherence to health department rules/regulations and customer service guidelines

Preferred Qualifications

Arabic speaking ability
Experience developing constructive working and interpersonal relationships with colleagues and customers
Critical thinker and problem-solving skills
Team player
Food safety training